The Shopify Chat Widget
The easiest way to add a livechat to your Shopify website. Increase conversions and reduce cart abandonment. Answer customer questions during checkout. Mobile-optimized for your store visitors.
👌 Easy to use
💸 Affordable for everyone
🇪🇺 Hosted in EU
The #1 livechat for Shopify
Why Shopify users love Heyo
Increase conversions
Answer customer questions in real-time during the buying process and reduce cart abandonment.
Easy installation
Add Heyo to your Shopify store in minutes with a simple code snippet. No app required.
Mobile-optimized
Most Shopify traffic is mobile. Heyo works perfectly on all devices to help you capture every sale.
Reach out proactively
Message visitors browsing your products to offer help and recommendations, just like in a physical store.
Livechat Features
Everything you need for great customer support
Reactions & Replies
Have real conversations with threaded replies and emoji reactions ❤️👌 Just like messaging apps your users already love
Proactive Messaging
Message any visitor on your website. Set up alerts to reach out during critical moments like onboarding or checkout
Video Profile
Introduce yourself with a personal video and bio. Show your customers there's a real person behind the chat
Bookmark messages
Afraid of losing a precious feedback or testimonial? Bookmark it, tag it, and keep it organized for when you need it
Custom style & behavior
Change style, colors and more! Don't want to show the widget everywhere? Use the SDK to fully customize your widget's behavior
Slack & Telegram Integration
Never miss a message. Get notifications and respond to customers directly from Slack or Telegram
Multi-language support
Serving international customers? Chat widgets are available in multiple languages to fit your audience
Quick Replies with shortcuts
Got lots of recuring support questions? Save time by creating pre-made replies and use commands to send them instantly.
Team Collaboration
Add team members, set your status, and collaborate seamlessly. Perfect for small teams that want to provide great support together
Use Cases
How people use Heyo with Shopify
Product recommendations
Help shoppers find the perfect product by answering questions about sizing, materials, and compatibility.
Cart abandonment recovery
Reach out to customers hesitating at checkout and help them complete their purchase.
Order status inquiries
Answer questions about shipping, returns, and order status without customers having to email you.
Pricing
The most affordable livechat for Shopify
Monthly
YearlySave 45%
Hobby
Free
For hobby projects
- Unlimited messages
- No message history limit
- Up to 1GB of data stored
Pro
$59
/year
$97
For solo founders and small teams
- Unlimited Projects
- Email offline users
- No Heyo branding
- Visitor Outreach
- Multiple users
- Unlimited data stored
- Integrations
FAQ
Heyo for Shopify F.A.Q
Start using Heyo on Shopify today
Join hundreds of Shopify users providing exceptional customer support